Blog Maybe You Can Help?

 I’m searching for a new name for what my company does. Many of you reading this experience my company in different ways. We do a lot of stuff. Most of you know me as a... Read More

Blog Look Mom! I’m a Motivational Speaker.

I mention the fact that I have had this job for 27 years frequently. Sometimes it seems like forever….and sometimes it feels like I am just getting started. Now is one of those magical... Read More

Blog A Moment of Reflection

It was around 1990. My customer, Anatole, came into the music store to buy an amplifier. He wanted a Crown MicroTech 1200. Great amp, by the way. Rock solid amp….at least that is what my rep... Read More

Blog Service in the New Sales

Service is the New Sales I’ve sat through my share of keynote speeches and presentations. They usually begin with the speaker laying out his or her unique qualifications or expertise in the... Read More

Blog The Network is the New Table

Years ago in this forum I was pretty vehement about the conference room table. It seemed to me that this magical piece of furniture had lost it’s way. It is my understanding that the humble... Read More

Blog The Hidden Cost of Expensive CRM

I recently had a chat with a colleague who took a sales job at a big, big company. We were chatting about why, after only 60 days, he was leaving. The money was great. The people were great. The... Read More

Blog Survey Says… “It isn’t a TOILET”

Survey Says…  “It isn’t a TOILET” I recently wrote a piece regarding TaaS, or “Toilet as a Service”.   The point I was trying to make is... Read More

Blog The AV Sausage Machine

I remember walking into the lobby of a prominent Silicon Valley tech company.  It was one of probably 20 or 30 lobbies in the region for this company.  There was a flat panel... Read More

Blog What is Commissioning?

I was asked the other day to go “commission” a system that involved over a dozen wireless mics.  It was a great customer, and he just wanted to make sure that he got everything right... Read More

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