News

The Farm and Coitcom Partner for San Francisco-Based Food and Delivery Firm’s Office Expansion

December 7, 2023

Bay Area-based audiovisual integrator, Coitcom, reached out to The Farm’s FarmAssist team to get some commissioning support for a Q-SYS project at a major online food and delivery firm’s new Seattle office.

Coitcom and the FarmAssist team had previously collaborated at the clients’ San Francisco headquarters. And with a partially remote team in the Pacific Northwest, Coitcom Design Engineer, Tazeem Siddiqui, needed some extra hands onsite. He brought in Sean Murphy of FarmAssist to help with a one-day commissioning project for an All-Hands space. A few months later, the project was ready for Phase 2 deployment.

“Phase 2 was a revisit to a site that was previously left unfinished due to supply chain challenges,” explained Coitcom Design Engineer, Tazeem Siddiqui. “There were a few updates to the system, but the majority of the work pertained to two new Q-SYS touch panels for background music (BGM) and a new wireless mic system in an All-Hands space. Everything needed to be tested and commissioned.”

Murphy, regional services manager at The Farm, not only commissioned the system but helped troubleshoot the Q-SYS DSP in the training room that was having some issues, along with some huddle rooms with third-party equipment and digital signage players. With the help of the far-end Coitcom team, a few small issues in the programming were resolved for efficiency and quality.

“The Farm offers a reliable source for field commissioning that will go through and not only tune the system but can catch installation mistakes as well,” stated Siddiqui. “This is crucial for us to have as we’re a small, partially remote company expanding beyond California so we need local resources we can rely on to thoroughly test and commission systems.”

The FarmAssist team provided the perfect answer to what we needed in the field, which was someone knowledgeable in commissioning and troubleshooting to get this project over the finish line.”